Senior Strategic Account Executive (French Speaker)

Overview

Twilio provides communications solutions to hundreds of thousands of businesses and millions of developers, and describes itself as a remote-first company. It is hiring a Senior Strategic Account Executive who speaks French, working remotely from the UK, Ireland or Spain. The role sells to high-value prospects and customers and helps grow the business across EMEA, with a particular focus on Southern Europe.

The executive manages fast-growing customers in the region, focusing mainly on cross-selling and up-selling products and growing gross profit, as well as sourcing net new opportunities within a set of accounts. Responsibilities include serving the fastest-growing customers, growing revenue and gross profit share of wallet in a key account list, opening doors to Twilio's products and services such as voice, messaging, email, contact centre and account security software, maintaining high customer satisfaction, creating pricing proposals and managing contract negotiation and process, selling to technical and business audiences, building trust with technical customers and peers, explaining complex contractual, technical and financial details simply, and balancing several deals and projects at once.

Requirements

Twilio requires six or more years of account management or sales experience selling and closing complex technical solutions to a large customer base, a history of working with accounts from large multinational enterprises to small and medium businesses, consistent quota achievement, experience cross-selling and upselling within a mature customer base, an understanding of financial reporting for a direct customer base including revenue and gross profit tracking, and fluency in French. Experience selling to both business and technical audiences and knowledge of the communications market, such as messaging, voice, email, account security verification or traditional telecoms, is desirable.

What you get

Approximately 25 percent travel is expected. Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare and a retirement savings programme, with offerings varying by location. Remote-first employees may occasionally be asked to attend team gatherings, offsites or customer meetings in person.

Who can apply

Visa sponsorship is available for suitable candidates. Twilio encourages people whose careers have not followed a traditional path to apply, and it uses AI to make hiring efficient while every hiring decision is made by people.