Engagement Manager - Mid-Market Corporates

Overview

Legora is hiring an Engagement Manager to lead the post-sale customer experience for mid-market corporate clients. Based in London, United Kingdom, this full-time role focuses on owning onboarding, adoption, and long-term value realization for a portfolio of 15 to 20 corporate accounts. The position involves acting as a strategic adviser to help in-house legal teams transform how they work through an AI-native workspace.

Requirements

Candidates must have a minimum of 5 years of experience in management consulting, legal, LegalTech, or customer success in an AI-native B2B vertical. The role requires a strong project management skillset to handle multiple live programmes simultaneously, as well as a consulting or transformation background with a track record of designing and delivering change-management programmes inside complex organisations. Applicants should have experience building tailored transformation roadmaps, driving adoption and retention with corporate clients and senior stakeholders, and working with legal, compliance, or other regulated industries. Excellent communication skills, high emotional intelligence, fluency with metrics, and comfort in a fast-paced environment are essential. Experience overseeing complex rollouts and adoption programmes at corporates is considered very desirable.