Regional Operations Director

Overview

The Regional Operations Director is accountable for the operational effectiveness of the EMEA region at OLIVER. Reporting to the Global Chief Transformation and Operations Officer, this role translates the global operating model into practical, market-specific execution. The position is based in London, United Kingdom, requiring presence three days a week from the London offices. Visa sponsorship may be offered for suitable candidates.

Requirements

Candidates must have senior operations leadership experience within advertising, consulting, creative production, media agency, or professional services. Essential qualifications include a deep understanding of agency operating models such as client delivery, workflow, resource planning, utilisation, scopes of work, billing, compliance, and margin management. Applicants need proven experience leading regional or multi-market operations teams in a people-led, fast-paced environment alongside strong commercial acumen. Essential skills also involve managing resource and capacity management, using operational data and KPIs to drive performance, embedding governance and process discipline, and demonstrating cross-functional stakeholder collaboration across finance, HR, technology, account, and delivery functions.