B2C CRM Marketing Intern - Milano (x/f/m)

Overview

Doctolib invites applications for a B2C CRM Marketing Intern to join the B2C Marketing team in Milan. This full-time internship lasts for 6 months and requires 40 hours per week, with an immediate start date. The position is based at the company office in Milan and offers a monthly compensation of one thousand euros.

What you get

The internship includes a structured individual onboarding program through the Doctolib Academy. Financial and daily perks consist of public transportation subscription reimbursement via ATM, electronic meal vouchers worth eight euros for each worked day, office breakfasts, and Foorban fridges. Employees benefit from a flexible workplace policy allowing up to two days of hybrid work per week, team-building workshops, and company events. Health and wellness offerings include a partnership with Wellhub, free access to the on-site gym in Milan with three weekly classes comprising yoga, pilates, and functional training, and free mental health and coaching services provided through Moka.care.

Requirements

Candidates should be curious about customer relationship management, customer journeys, digital marketing, and data-driven communication. Applicants need strong organizational skills to handle multiple tasks and deadlines, excellent written communication abilities to adapt messages across channels, and the capacity to interpret basic performance metrics. Candidates must be fluent in both Italian and English and adopt an AI-first approach while feeling comfortable using artificial intelligence tools. Additional advantages include prior experience or projects in customer relationship management, lifecycle marketing, email marketing, digital campaigns, newsletters, marketing automation, copywriting, content creation, or graphic design tools such as Canva. A background or passion for the healthcare industry and fluency in French or German are also considered advantageous.

How to apply

The interview process consists of an initial online interview with a team member, followed by an onsite interview that includes a case study, culminating in a job offer. Applicants are encouraged to omit personal details such as photographs and age from their submissions to ensure equal opportunities, and candidates requiring reasonable adjustments can request them for the interview process.