Director, Account Management & Sales Development – Mirakl Connect

Overview

Mirakl is offering a full-time position for a Director of Account Management and Sales Development for Mirakl Connect. The role is based in Paris, France, within the Mirakl Connect EMEA team led by the Vice President of Mirakl Connect EMEA. The work involves scaling AI-driven revenue growth across retention, expansion, and pipeline generation.

Who can apply

Candidates must be fluent in both English and French. Applicants should bring eight or more years of experience in B2B SaaS, which must include at least four years leading Account Management, Customer Success, or Sales Development teams in a fast-growing environment. A proven track record of driving recurring revenue growth through renewals, upsell, and churn reduction across mid-market and enterprise customer segments is required, alongside a demonstrated ability to build trusted relationships with C-level stakeholders at large brands or retailers. Experience managing business development or sales development representative teams is considered a plus, as is a background in e-commerce, marketplaces, or retail technology.

Requirements

The position requires expertise in revenue growth and retention strategy, team leadership, hiring, development, executive stakeholder management, and the application of artificial intelligence and automation in customer-facing teams. Candidates must also possess data-driven performance management capabilities using Salesforce and revenue metrics. Familiarity with specific tools such as Salesforce, Outreach, Gong, Google Workspace, Dust, and N8N is relevant to the role.

How to apply

Applicants should submit their application by clicking the apply button. The hiring process begins with a thirty-minute talent acquisition screening, followed by a thirty-minute hiring manager interview focused on team values. Subsequent steps include two forty-five-minute values-based interviews with members of the Connect team and a final case study lasting thirty to forty-five minutes structured as a ninety-day plan.