Working Student Captains Management at Meet5 USA (f/m/x)

Overview

Meet5 GmbH offers a working student position as Captains Management focused on the United States community. The role operates within a hybrid work model that includes several home office days per week and a spacious office located in Frankfurt's Eastend. Because the position concentrates on the US community, working hours align with US time zones, requiring availability around 18:00 to 21:00 CET, and potentially later or around noon.

Who can apply

Applicants must be currently pursuing a degree in International Business, English Language Studies, or another relevant field. Candidates need an excellent command of English in both written and spoken forms, along with strong interpersonal and communication skills paired with a friendly, people-oriented mindset. Previous experience in customer service, customer support, or a similar customer-facing role is considered beneficial. No prior experience is required for the position.

What you get

The working environment features flat hierarchies, short decision-making processes, a direct line to the founders, and a relaxed approach among team members. Monthly team events include table tennis tournaments, office parties, and drinking hut tours. The Frankfurt office provides unlimited coffee, drinks, and snacks. Employees also have the opportunity to state a personal non-negotiable requirement that the organization will attempt to provide.

Requirements

The position involves recruiting new community captains by independently managing the entire recruitment process, which encompasses identification, outreach, interviews, and selection. Responsibilities include guiding and supporting new captains during onboarding, clarifying expectations, and ensuring successful first meetings. Additional duties require monitoring the development of the captains community to help draw conclusions for future actions, as well as leading newcomer calls.