Amazon Is hiring an Investigation Representative, ROW IB: Remote Opportunity| Apply Now
Overview
Amazon invites applications for the position of Investigation Representative, Rest of World Inbound within its India Operations team. This role focuses on investigating operational issues, analyzing data, and helping sellers and fulfillment centers receive accurate and timely resolutions. The position is associated with Telangana, India, and is listed as a virtual opportunity.
Who can apply
Applicants must hold a bachelor’s degree or possess at least one year of work experience. Candidates need to demonstrate excellent written and verbal communication skills in English, along with proficiency in Microsoft Office applications such as Outlook, Word, and Excel. Additional requirements include familiarity with Windows, internet browsers, website navigation, and strong typing skills. Preferred qualifications include deep-dive investigation skills, the ability to learn complex processes quickly, and relevant experience in operations, logistics, supply chain support, customer service, investigations, or data-related work.
What you get
The role offers the opportunity to work within Amazon's India Operations team, handling case investigations, data analysis, stakeholder coordination, and operational problem-solving. Specific details regarding salary and benefits are not specified in the advertisement.
Requirements
Employees in this role are responsible for reviewing assigned cases, researching available information, and using internal tools to identify the causes of problems affecting sellers or fulfillment centers. Responsibilities include examining data to identify trends, facilitating communication between sellers, associates, management, and other teams, and monitoring the progress of outstanding cases. Representatives must follow up on issues until resolution, maintain high standards of accuracy and ownership, and propose solutions to improve operational performance and address gaps in existing processes.
How to apply
Interested individuals can apply through Amazon's official careers website by submitting an updated curriculum vitae that highlights their education or relevant work experience, English communication skills, Microsoft Office proficiency, and analytical abilities.
Key dates
The application deadline is not specified in the advertisement.