Solutions Architect

Overview

Fin is hiring a Solutions Architect to join the Customer Solutions Team. In this position, you will work directly with customers as a trusted advisor, guiding them through the entire sales cycle. The role involves partnering closely with Product, R&D, and Engineering teams to ensure that customer needs and insights drive the development of AI-powered solutions.

What you do

Your responsibilities include leading technical discovery sessions to identify customer needs and delivering pre-sales experiences that highlight technical expertise and product value. You will conduct value-based solution reviews, design and lead tailored Proof of Concepts, and act as the main resource for handling RFPs and customer security inquiries. Additionally, you will collaborate with Product and Engineering to share customer feedback, build trust through empathetic problem-solving, contribute to the development of the Solutions Engineering playbook, and travel occasionally as needed.

Requirements

Applicants must have a minimum of 4 years of experience in a technical pre-sales role involving the management of C-level technical and business relationships. Candidates need strong technical acumen, the ability to conduct technical discovery, and skills in delivering impactful presentations. You must be able to solve problems independently while working collaboratively, manage your time effectively in a dynamic environment, and translate complex business challenges into customized solutions for both technical and non-technical audiences.

Work mode

This position operates under a hybrid working policy requiring employees to be in the office at least three days per week. Visa sponsorship may be available for suitable candidates.