Client Support Specialist at Sagan Recruitment: Remote Job | $1,500–$2,300 Monthly

Overview

Sagan Recruitment offers a fully remote, full-time independent contractor position for a Client Support Specialist to support a technology-driven property management solutions provider. The role involves managing incoming customer support requests, assisting with software portal migrations, handling customer escalations, auditing client databases, and completing delegated administrative and sales tasks.

What you get

The position provides a monthly salary ranging from US$1,500 to US$2,300, alongside a potential performance bonus tied to portal migration work. The working arrangement is fully remote and structured on a full-time independent contractor basis, requiring availability from Monday to Friday between 8:00 AM and 4:00 PM Eastern Standard Time.

Who can apply

This opportunity is open globally to professionals who have at least two years of experience in client support, account management, technical helpdesk work, or a related field. Candidates need experience handling customer escalations, guiding non-technical users through software onboarding or platform migrations, and utilizing ticketing systems, CRM platforms, and cloud-based communication tools. Strong written and verbal English communication skills are essential. Preferred backgrounds include experience in property management, real estate software, parking and towing enforcement workflows, managing customer queues across phone, email, and live chat, and performing data auditing.

How to apply

Interested candidates must submit their applications online. Applicants are required to provide their resume in a text-based PDF format, along with an introductory video, with all application materials submitted in English.