Working Student Client Experience (f/m/d)

Overview

Upvest is hiring a Working Student in Client Experience within the Operations department. The position is based in Berlin with a remote work mode. This role involves helping design and run processes for a regulated financial product, specifically Germany's upcoming state-subsidised private pension known as the Altersvorsorgedepot.

Who can apply

Applicants must be based in Berlin and be available for a minimum duration of 6 months.

Requirements

Candidates must have fluent German communication skills at the B2 or C1 level, along with comfortable working proficiency in English. This is a mandatory requirement due to the regulations, correspondence with the Zentrale Zulagenstelle für Altersvermögen, and documentation being in German. Applicants need to be structured, precise, curious about rules, comfortable with ambiguity, and confident using spreadsheets and artificial intelligence tooling. Prior exposure to financial services, operations, or a regulated environment is considered a bonus.

What you get

The position offers impact-driven work helping build infrastructure for investing and retirement planning in Europe. Employees can participate in company-wide events such as UpFest, dinners, offsites, and holiday parties, as well as employee resource groups like Upfem and UpVergent.

How to apply

Applications are accepted through the employer's hiring process as stated in the listing details.