B2C CRM Marketing Intern - Milano (x/f/m)

Overview

Doctolib is offering a full-time internship position within the Business Functions department, specifically joining the B2C Marketing team in Milan. The internship lasts for six months and requires a commitment of 40 hours per week, with the start date designated as soon as possible. The workplace is based at the company office in Milan, operating under a flexible workplace policy that allows up to two days of hybrid work per week.

Requirements

Applicants should be curious about CRM, digital marketing, customer journeys, and data-driven communication. Candidates need strong organisational skills to manage multiple tasks and deadlines, excellent written communication skills with the ability to adapt messages for different channels and audiences, and the ability to interpret basic performance metrics. An interest in how technology, data, and creativity combine to enhance customer engagement is required, along with fluency in Italian and English and comfort using AI tools with an AI-first approach.

Additional advantageous qualifications include prior experience in lifecycle marketing, email marketing, or CRM, or academic and personal projects involving newsletters, digital campaigns, customer journeys, or marketing automation. Familiarity with segmentation, personalisation, A/B testing, performance metrics, copywriting, content creation, or graphic design tools such as Canva is helpful. A passion for or previous background in the healthcare industry, as well as fluency in French or German, is also considered beneficial.

What you get

The selected intern receives a monthly compensation of €1,000. Additional benefits include a structured onboarding programme through the Doctolib Academy, electronic meal vouchers valued at €8.00 per worked day, office breakfasts, Foorban fridges, and reimbursement for public transportation ATM subscriptions. Employees also gain access to a gym in the Milan office featuring three weekly classes in yoga, pilates, and functional training, a partnership with Wellhub, free mental health and coaching services through Moka.care, regular team-building workshops, and company events.