Senior Technical Support Engineer

Overview

Chainguard is seeking a Senior Technical Support Engineer to join its team. In this role, the engineer will act as a primary point of contact for resolving complex customer issues involving Chainguard Images, investigating technical problems, communicating with customers, and collaborating closely with the Engineering team to address bugs. The position offers a remote-first work environment within Europe and includes opportunities for team meetups and bi-annual destination summits.

Requirements

Applicants must have at least five years of experience supporting enterprise customers and a minimum of three years of experience working with Linux, Docker, and Kubernetes. Candidates should be comfortable navigating DevOps environments, including CI/CD, GitHub, Helm charts, Terraform, and open source software, alongside experience with AWS, Azure, or GCP. Additional familiarity with AWS EKS, security frameworks, software supply chain security, vulnerability scanning, and certifications such as CKA, CKAD, CKS, or KCSA are considered advantageous. Applicants should hold a bachelor degree in a STEM field or possess equivalent real-world experience.

What you get

The position includes a flexible and remote-first culture supported by a monthly stipend for internet, phone, and coworking spaces. Employees receive stock options upon hire and promotion, alongside health, vision, and dental insurance premiums covered entirely for employees and their dependents. Additional benefits include flexible time off and paid parental leave consisting of 18 weeks for birthing parents and 12 weeks for non-birthing parents.