Product Manager, Agent Platform
Overview
Siena is hiring a Product Manager, Core Agent Platform to own the platform that runs its customer experience multi-agent stack for consumer brands. The work involves managing the platform roadmap, developing evaluation and testing systems, and collaborating directly with engineering, deployment, and customers. This position operates on a full-time, remote basis within Europe.
Requirements
Applicants must have at least three years of experience as a product manager in customer experience, ecommerce, helpdesk, or artificial intelligence automation. Technical fluency is required, including the ability to explain webhooks, OAuth, and integrations to make related product decisions. Candidates must also be artificial intelligence-native builders who use tools like Claude, Cursor, or v0 daily and have prototyped their own product ideas using them. Visa sponsorship may be offered for suitable candidates.
What you get
The position includes a salary along with equity or stock grants, a learning budget, and AI tool access including premium accounts and a quarterly budget for new tools.
About Siena
Siena is a company building AI agents for commerce and consumer brands. Its products include a customer service agent, a shopping agent, a reviews agent and a quality assurance agent that scores customer conversations. The company describes its offering as an AI customer experience operating system for consumer brands and lists integrations with platforms such as Shopify and Zendesk.
Official website · Source: Official website
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