Principal Solutions Architect, Professional Services

Overview

Docker is launching a Professional Services organization to accelerate customer success, reduce time-to-value, and drive enterprise adoption for agentic workloads. The role involves building and scaling this function, shaping service strategy, driving cross-functional alignment, and delivering offerings that accelerate services revenue and platform expansion. The position is located in England as a full-time role within a globally distributed, remote-first team. Visa sponsorship may be offered for suitable candidates.

Requirements

Applicants need seven or more years of experience as a Professional Services Solution Architect, Technical Consultant, or similar role at a SaaS or infrastructure company or consulting firm. Required background includes demonstrated experience architecting and deploying self-hosted and air-gapped deployment architectures such as local image registries, offline toolchain configuration, network-isolated Kubernetes clusters, and compliance-driven infrastructure constraints in regulated industries. Candidates must have enterprise integration experience across Identity Providers and federated identity protocols, working knowledge of Model Context Protocol and its application to agentic AI toolchains, and hands-on experience with AI and machine learning workflows, large language model deployment, and agentic AI architectures. A deep understanding of container and software supply chain security is necessary, along with excellent facilitation and stakeholder management skills and direct experience delivering services engagements that achieve customer value and revenue targets.