Customer Success Manager - Public Sector & Defense, France
Overview
Cohere is seeking a Customer Success Manager to lead strategic public sector and defense accounts in France. The role focuses on driving the success, adoption, and growth of AI solutions within French government organizations while managing complex, multi-year implementation timelines and secure deployments.
Requirements
Candidates must have at least 8 years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or French government contexts. Applicants need a minimum of 3 to 5 years of direct experience working with French ministries, regional authorities, or public institutions in technology, digital transformation, or consulting capacities. Mandatory qualifications include active Confidentiel-Défense or higher security clearance and fluent French language proficiency. The role also requires a deep understanding of French public sector technology procurement, governance, legacy system integration, and regulatory frameworks such as RGPD, ANSSI standards, and digital sovereignty initiatives.
What you get
Full-time employees receive health and dental benefits with a separate mental health budget, retirement savings matching options, and a 100 percent parental leave top-up for up to 6 months. Additional perks include a weekly lunch stipend of 75 USD or local equivalent, an education and learning stipend, annual enrichment benefits for fitness, wellness, arts, and workspace improvement, 6 weeks of paid vacation, and travel budgets for visiting other company offices or attending annual company offsites.
How to apply
Candidates can apply through the employer's career channels by submitting their qualifications and demonstrating their background in French public sector digital transformation and active security clearance.
Links in this posting
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