Product Manager Intern
Overview
Aircall is seeking a Product Manager Intern to join the team at its Paris office and contribute to the evolution of the company's core product. The intern will work cross-functionally with Product, Engineering, Data, Design, and Go-to-market teams to turn customer feedback into product improvements, align on tradeoffs, and help shape the customer experience.
Who can apply
Applicants must be Master's students enrolled at an engineering or business school or university and be fluent in English. Candidates should be comfortable running customer conversations, working across teams, aligning dependencies, and navigating tradeoffs with peers and stakeholders. A first internship experience in a product or project team is a plus, as is knowledge of SaaS, product development cycles, and the employer's business.
What you get
The position offers a key moment to join the company during a period of growth and opportunities within a fast-learning, entrepreneurial, and multi-cultural environment with over 45 nationalities. A competitive salary package and benefits are provided, and work-life balance is emphasized. Visa sponsorship may be offered for suitable candidates.
Requirements
Responsibilities include meeting directly with customers to gather feedback and discuss pain points, synthesizing qualitative and quantitative feedback into product recommendations, and partnering with Product, Design, and Engineering to define requirements. The role requires following the development cycle end-to-end to ship experiences in an agile manner, contributing to Knowledge Base articles, FAQs, and product demos, and gathering usage and performance data from interaction logs, analytics, and customer feedback. Additional duties involve identifying patterns and bottlenecks in workflows, using data tools and AI or LLM-based approaches to enrich analysis, researching and implementing tools for tracking product metrics, and collaborating with teams to set up dashboards, alerts, and reports to monitor KPIs.