Junior Key Account Manager, Retail

Overview

Wolt, the delivery platform that is part of DoorDash, is hiring a Junior Key Account Manager for its Retail team in Oslo. Wolt operates in more than 500 cities across over 30 countries, and its Key Account teams build relationships with merchants ranging from large retail brands to local shops and restaurants.

The role involves managing and developing a portfolio of retail partners, building strong relationships, using data to improve performance and delivering results for Wolt, its partners and its customers.

What you will do

Day to day, the job includes nurturing relationships with key accounts and running quarterly business reviews to assess performance and shape future plans. The account manager identifies what merchants need, prioritises those needs by business impact and works out solutions with them. The role also covers introducing new Wolt product opportunities to widen partnerships, growing revenue for Wolt and partners through data-based improvements to venue performance, and acting as a link between operations, support, marketing and partners. Work with the marketing team on promotional campaigns, leading or co-leading projects across partners and verticals, and supporting the Retail team with analyses are further tasks.

Requirements

Applicants need one to three years of successful account management or B2B sales experience with clear commercial results, excellent interpersonal skills and an analytical mindset, including experience with tools such as Looker. High ownership, a team-first attitude and the ability to manage a pipeline independently are expected. Fluency in Norwegian and English, written and spoken, is required. Consulting, marketing and sales experience are a plus.

What you get

Wolt offers a competitive salary package, health insurance, an employee assistance programme covering therapy and wellbeing, and a discount on Wolt orders. Applications are reviewed on an ongoing basis.