Best4Business Group Research Administrator Job 2026 – Apply for a Permanent Hybrid Position in Cambridgeshire

Overview

Best4Business Group is recruiting two Research Administrators for its teams in Cambourne, near Cambridge. The permanent, full-time roles offer a hybrid option. The company traces heirs and beneficiaries of lost and unclaimed assets and deceased estates, and it describes itself as established, ambitious and expanding.

Each administrator manages an allocated caseload, using genealogy research tools, other software and online resources to identify people and progress cases. Duties include contacting identified individuals by telephone, email, letter or in person, securing and managing client engagements, handling all administrative tasks for the caseload, and liaising with professional third parties. Administrators work toward personal and team targets, record and respond to correspondence, document each key step in the case management system, answer incoming calls and support colleagues when needed.

Requirements

The company looks for people who work diligently and independently, communicate well, build positive relationships, are proactive, show empathy, work well in a team and perform under pressure. Good IT and numeracy skills are needed. Previous client-facing experience, especially on the telephone, is preferred.

What you get

The salary is described as competitive and reviewed annually, with performance-related commissions. Benefits include 20 days of holiday plus bank holidays, an approved contributory pension, an approved share option plan and a health cash plan. Training is provided on the job and through bespoke providers, and the company funds or part-funds formal training in a relevant subject. Employees may have the chance to become a recognised Paralegal for Probate Research.