Strategy & Operations Intern - Ops Focus

Overview

finmid is a platform that lets software businesses grow revenue by embedding financial services into their products through a single integration, so that companies for which financial technology is not the mission can still offer financial services. It is offering a Strategy and Operations Intern position with an operations focus in Berlin, Germany. The internship is full time, at 40 hours per week for six months, and is meant to prepare interns for a full-time role, with job offers extended to the best performers.

The intern plays a part in optimising operational processes and supporting revenue-driving efforts, collaborating with cross-functional teams such as Sales, Product and Risk. Tasks include resolving customer issues to ensure a smooth customer experience, assisting with customer onboarding and business reviews under the guidance of the Business Ops Manager, conducting market research and analysing data to inform strategic decisions and process improvements, supporting the optimisation of operational workflows for scalable growth, and identifying challenges and proposing practical solutions to improve customer satisfaction, retention and adoption. The intern builds foundational skills in analysis, communication and project coordination.

Who can apply

Applicants should have a bachelor's or master's degree in business administration, economics, finance or a related field and be available for six months as a full-time intern. The company encourages people to apply even if their experience does not exactly match the description.

Requirements

finmid looks for excellent English, exceptional analytical skills with experience using data analysis tools, and ideally prior experience in operations, customer service or a related area. Traits include enjoying turning abstract problems into actionable recommendations, learning fast in a fast-paced environment, helping others succeed and giving and receiving open, direct and timely feedback.

What you get

The company offers a flexible, distributed-first work culture with an office in Berlin for those who prefer to work in person, access to WeWork offices worldwide, regular team off-sites across the EU and 30 vacation days per year.